Clients like to hear from you when something changes. Service Manager has an email ready for six moments: booking created, confirmed, cancelled, completed, rescheduled and marked as no-show. Each exists for the client, the manager and the staff member, in every language you offer, and clients get the language they booked in.
You write subject and body yourself, with 29 placeholders for the client's name, the service, date, time, price, booking number and your company details. Send yourself a test with one click, and return to the defaults whenever you like. A main switch and separate switches for clients and staff decide who receives what, and manager addresses keep the office in the loop.
Key Benefits
Emails for six moments, from new booking to no-show
Separate versions for client, manager and staff, in every active language
29 placeholders fill in name, service, date, time, price and booking number
A test email in one click and a reset to the defaults whenever you want
Every email in every language
Clients get the language they booked in
Each template has a version per language you offer. Write them once, and every client hears from you in the language they chose on your page.
Decide who gets which email
Separate switches for clients, staff and managers
One main switch, one for clients and one for staff. Add the addresses of managers who should hear about new and changed bookings.
Use Cases
A warmer confirmation
You rewrite the confirmation in your own tone and add parking directions. Every client gets it, filled in with their service and time.
The manager wants to know
You add the manager's address to the notifications. Changes to bookings now reach her inbox as well.
One text, two languages
You write the confirmation in both languages you offer. Each client receives the one they booked in.
FAQ
Try Service Manager today
Online booking, calendar and scheduling for service businesses
14 days free, cancel anytime, no minimum term.
