Service Manager Coaching scheduling software that books the session and the video call together
Clients from anywhere pick a session in your free hours, see it in their own time, accept your terms and get a confirmation with the meeting link. You coach instead of sending calendar messages back and forth.
- Cancel anytime
- No long-term contract
- 14 days free
What it looks like in practice
Monday, 8:00: three discovery calls overnight
People from two continents booked a free discovery call on your page. Each one waits under Awaiting confirmation, and you confirm the ones that fit your practice. The others get a polite cancellation email in their language.
Tuesday, 15:00: a client in another time zone
Your client in Toronto sees the slot as 9:00 her time next to your 15:00. She books without asking which hour you mean. Your page did the conversion for both of you.
Wednesday: the session moves
A client sees her reminder email the day before and needs Thursday instead. She presses the button in that email and moves the session herself. No thread of messages, and her old hour is open again on your page.
Thursday, 18:00: straight into the call
Meeting Hub runs in your workspace, so the session is a video meeting. The link sat in the confirmation email, so the client clicks and you begin. After the call, you mark the session as completed and the dashboard counts it.
Coaching scheduling software has to do more than show a calendar. It has to keep your sessions apart, respect your evenings, show clients the right hour wherever they live and get them into the call on time. Service Manager turns your offers into services: a discovery call without a price, a sixty-minute session, a ninety-minute intensive, each with a buffer for notes. Your booking page shows only the hours you set, with the notice period and booking window you choose, and every slot carries the client's own time next to yours.
When the session is online, add browser video meetings from Meeting Hub to the same workspace. The email templates have a meeting link placeholder, so the confirmation carries the way in. New clients accept your coaching terms and privacy text before the booking goes through, and you write every email once per language, in your own words. Add a Reminder automation (Professional and Enterprise plans) and switch on email notifications: each client then gets an email before the session at the hours you set, with the video link for online sessions and a button for cancelling or rescheduling. Forgotten calls become rare, and a client who cannot make it gives the hour back instead of leaving you alone in the meeting room. Your personal calendar can block the page too: connect it once, and a dentist visit or a workshop you run elsewhere never shows up as an open slot. Business consultants, career coaches and mentors use the same flow. The full app is on the Service Manager page.
What you get
The client's own time on every slot
Slots show your time zone and the client's, side by side. International clients book the right hour first time. The page names both time zones above the slots.
Session and video call in one
With Meeting Hub in the workspace, online sessions become video meetings, and the link goes into your emails. Clients join in the browser, without installing anything.
Discovery calls without a price
List a free introductory call without a price and your paid sessions with theirs. One page for the whole funnel. Visitors see what is free to try and what is paid at a glance.
You choose who you coach
Turn auto-confirm off. Every new booking arrives as a request, and you confirm it with one click. Useful for coaches who only take clients who fit.
Emails in your own voice
Write the confirmation, reschedule and cancellation emails per language, with placeholders for name, date, time and meeting link. Send yourself a sample of each email before you switch it on.
Your own calendar stays in charge
Connect the iCal address of the calendar you already live in. Dinners, school runs and client work booked elsewhere block those hours on your page, usually within fifteen minutes of adding them.
Turn your offer into bookable sessions
Create a discovery call, a session and an intensive, set your hours, and see how a client abroad would book them. Most coaches have a working page within an afternoon, and the discovery call can go live first while you write the rest.
What a coaching session blocks in your day
An example: use your own minutes. The hourly rate calculator helps you price a session so preparation and follow-up are paid for too.
- Read last session's notes
- 10 minutes, set as preparation
- Coaching session
- 60 minutes, the service length
- Write up and follow-up
- 15 minutes, set as follow-up
- Breathing space to the next client
- 10 minutes, set as buffer
How to get started
Set up your coaching scheduling software
Turn on Service Manager in your workspace, start without a template if none fits, and rename Customer to Client.
Create your session types
Add a discovery call, regular sessions and intensives with lengths, buffers and prices, or no price where you prefer.
Connect video and write your emails
Add Meeting Hub for online sessions, put the meeting link into your confirmation email in each language you coach in, and create a Reminder automation so clients hear from you before every session.
Share the page
Pick your colors and a template, give the page a short link with your name, and put it on your website, your email signature and your social profiles.
Pricing
Service Manager starts at a fixed monthly price (see pricing) for your workspace, whether you coach alone or with associates. Every plan includes Calendar sync; the reminder emails before each session run as an automation on Professional or Enterprise. Video sessions need Meeting Hub in the same workspace. With Enterprise, associates get staff records and a private calendar link that shows their confirmed sessions, host links for video calls included.
Two weeks to try it with your real sessions, without a minimum term.
Is it the right fit?
A good fit if
- Life, career and business coaches with one-to-one sessions
- Consultants and mentors who offer discovery calls before paid work
- Coaches with clients in several countries and time zones
- Coaches who run most sessions online, some in person, and keep a private calendar next to their practice
- Coaches who want to vet new clients before the first session is confirmed
- Coaches who lose sessions to clients who forget the time and want an email to go out beforehand
Not the right fit if
- Coaches whose clients expect a text message before each session; the reminder is an email
- Coaches who sell session bundles, programs or memberships
- Coaches who need intake questionnaires on the booking form
- Coaches who want clients to pick a named coach on the booking page
- Coaches who need invoices created from each booking; that is CRM Business Hub
- Coaches who want a two-way sync that edits their own calendar; Service Manager reads busy times and offers a read-only calendar link
Frequently asked questions
What should coaching scheduling software handle for international clients?
Can I offer a free discovery call next to paid sessions?
How do online sessions get a video link?
Can I accept bookings only after I have looked at them?
Can a client move a session?
Do my associates cost extra?
Can my existing calendar block times on my booking page?
Can I run some sessions in person and some online?
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Ready when you are
Set it up in your own workspace and see how it works with your data.
- Cancel anytime
- No long-term contract
- 14 days free
