Stop Repeating Yourself.
Let Workflows Do the Work.
Workflow automation in KIMISUITE turns daily tasks into rules. Define what triggers a process, what condition needs to be met, and what should happen next — across every app in the ecosystem. The result: faster operations, fewer errors and a system that scales without adding headcount.
When this happens → do this automatically.
Every workflow follows the same simple grammar — but the combinations are unlimited.
Triggers
What starts the workflow — a new lead, a booking, an invoice, a form submission, a date reached, a status change.
Conditions
Optional rules that decide whether the workflow should run — based on data, location, role or any field in the ecosystem.
Actions
What happens next — assign, notify, create, update, send, schedule, generate a document, push to another app.
Synchronization
Every change is propagated across apps in real time, so CRM, POS, calendar and reports stay in agreement.
Trigger → Condition → Action → Sync
A look at how one workflow flows through the ecosystem — from event to outcome.
Six Examples You Can Switch On Today
These are not concepts — these are recipes that work out of the box and can be tailored to your business.
New website lead → instant follow-up
- Trigger
- Lead form submitted on website
- Condition
- High intent score AND assigned region = DACH
- Action
- Create deal in CRM · notify sales rep · send welcome email · book first call slot
Booking confirmed → pre-arrival journey
- Trigger
- Reservation status changes to "confirmed"
- Condition
- Stay length ≥ 2 nights
- Action
- Email confirmation · queue pre-arrival message 3 days before · sync to channel manager · update revenue forecast
POS sale → live inventory + insights
- Trigger
- New order in Gasto POS
- Condition
- Item stock falls below threshold
- Action
- Decrement inventory · alert manager · auto-create purchase order · update end-of-day report
Invoice overdue → escalation
- Trigger
- Invoice past due date
- Condition
- Customer status ≠ "in dispute"
- Action
- Send polite reminder · 7 days later send second reminder · raise alert to account owner if unpaid
New vehicle listed → omni-channel publish
- Trigger
- Vehicle marked "ready to sell"
- Condition
- Photos uploaded AND price set
- Action
- Auto-generate description with AI · publish to portals · notify sales team · update website inventory
Appointment confirmed → smart reminders
- Trigger
- Service appointment booked
- Condition
- Customer has not opted out
- Action
- Email confirmation · SMS 24h before · push to staff calendar · log no-show risk score
Same Team. Different Output.
Workflow automation pays for itself when the same five hours per week stop disappearing into copy-paste.
Before automation
- Sales reps copy lead info between tools
- Bookings missed because nobody updates the calendar
- POS sales not reflected in reports until end of day
- Reminders sent manually — or forgotten
- Invoices chased by hand, every week
After automation
- Every lead lands in the right rep's pipeline automatically
- Bookings sync to calendars and channels in seconds
- Sales appear in dashboards in real time
- Reminders run by themselves with full audit trail
- Overdue invoices escalate on the rules you set
One Engine. Every Workspace.
Workflows are not bolted on — they are native to the platform. Build them once in your admin workspace, and they apply to every connected business, brand or location.
- One configuration applies across every workspace and location.
- Add a new business — automations come with it, no rebuild.
- Audit logs show exactly which rule did what, when and why.
- Pause, edit or version any workflow without touching code.
Let's automate one process together.
In a 30-minute demo we'll take one repetitive process from your business and turn it into a working KIMISUITE workflow — live, on your data.