Service Manager

Beauty salon booking software that books the esthetician and the room together

A facial needs a treatment room, a brow shape needs five minutes at a station, and a peel needs time to settle. Clients book all of it on your page, and each treatment only takes a time when everything it needs is free.

  • Cancel anytime
  • No long-term contract
  • 14 days free
Beauty salon booking software that books the esthetician and the room together

What it looks like in practice

  1. Monday: two rooms, one esthetician off

    Room 2 is free all day, but your esthetician is off until noon. Facials that need her simply do not show before twelve, and brow shapes at the front station still do.

  2. Wednesday, 10:15: a peel needs to settle

    A chemical peel is forty-five minutes on the bed and fifteen more before the room is ready. You set that once, and the next client is booked for when the room really is.

  3. Thursday, 14:00: your esthetician's dentist appointment

    She put it in her own phone calendar weeks ago. That calendar is connected to Service Manager, so 14:00 never appeared on your page, and your week view shows it in gray as Busy (external). Nobody had to remember to block it.

  4. Friday, 10:00: tomorrow's facials hear from you

    Everyone booked for Saturday got an email from the salon twenty-four hours ahead. One client cannot come and moves her peel to next week from the button in that email. Her ninety minutes in room 1 open up on your page while there is still a day to sell them.

Beauty salon booking software has to think in rooms and people at the same time. A classic facial needs an esthetician and a treatment room, a brow shape needs a station, and a peel leaves the room busy after the client stands up. In Service Manager every treatment names the resources it needs, such as Esthetician and Treatment Room, and the booking page only offers times when both are free. Preparation, follow-up and a buffer to the next client are part of each service, so the room is always clean and warm on time.

Start from the Health & Beauty template: skin care, body treatments, the resource types Esthetician and Station, and the label Client instead of Customer are ready. Add your treatment menu with prices and durations to the service catalog, and leave the price off where a skin consultation comes first. Clients tick your terms and privacy text before they book, and see your cancellation policy in their language. Late cancellations hurt most when a room was warmed for a facial, so the template's Appointment Reminder emails each client ahead of her treatment once email notifications are on; she can cancel or rebook from that email, and you hear about it while the slot can still be filled. Before you open the page, read what customers check before booking online.

What you get

  • Room and esthetician in one booking

    Each treatment names the resource types it needs. A facial is only offered when an esthetician and a treatment room are free together. Brow shapes at the front station keep running while both rooms are busy.

  • Settling time after a peel

    Add follow-up minutes to treatments that leave the room busy. The editor tells you exactly how long each booking blocks.

  • Consultation before price

    Show a skin consultation without a price, and list facials, peels and brows with theirs. The menu reads like your price list. Categories such as Skin Care and Body Treatments become the headings of your menu.

  • Private calendars that close the page

    Connect the iCal address of an esthetician's own calendar, or one for the whole salon. Her busy times disappear from your booking page, and only start and end are stored, never what the appointment was.

  • Terms clients accept

    Add terms, privacy text and a cancellation policy per language. Clients tick them on the page before they confirm.

  • Reminders, follow-ups and restock

    The Appointment Reminder emails each client before her treatment, at the hours you set, with a button to cancel or reschedule. A Follow-Up can thank her after the visit, and Product Restock keeps your shelf in mind. Pause one when you close for a week, run it now when you need to.

Build your treatment menu first

Keep the skin and body treatments you offer, add your rooms and estheticians, and see which times your page would show for a facial next Tuesday.

What one classic facial blocks

An example with round numbers: your own minutes go into each treatment and the editor adds them up. The service package calculator helps you price treatment bundles.

Calculate it for your event

Room set-up before
10 minutes, set as preparation
Classic facial
60 minutes, the service length
Room reset after
15 minutes, set as follow-up
Gap to the next client
10 minutes, the Health & Beauty buffer

How to get started

  1. Choose Health & Beauty for your beauty salon booking software

    Choose Health & Beauty when Service Manager asks for your industry, and keep the skin care and body treatments.

  2. Add rooms and estheticians

    Create your treatment rooms and estheticians as resources with their own weekly hours, then name what each treatment needs.

  3. Write rules and texts

    Put your cancellation rules, terms and privacy text on the page, and describe each treatment in every language you offer.

  4. Design the page and go live

    Pick a template such as Elegant or Minimal, set your colors, a short link in your salon's name, and share it.

Pricing

Service Manager starts at a fixed monthly price (see pricing) for your beauty salon workspace, not per esthetician or treatment room. Rooms and estheticians as resources, plus automations such as client reminders, Follow-Up and Product Restock, need Professional or Enterprise. Enterprise also brings staff records, roles, shifts and a private calendar link for each esthetician. Calendar sync is included in every plan.

You get fourteen days to set up your treatment menu and try it, and no minimum term.

See all plans

Is it the right fit?

A good fit if

  • Beauty salons with treatment rooms and estheticians who share them
  • Salons whose estheticians keep their own calendars and should never be booked over a private appointment
  • Salons that want clients to accept terms and a cancellation policy before booking
  • Salons serving clients in more than one language

Not the right fit if

  • Salons that want reminders sent as text messages; clients are reminded by email
  • Salons that need skin records, treatment notes per client over time or a client history
  • Salons that need retail stock counting or a till
  • Salons whose estheticians want the back office in a language other than English; clients get sixteen, the team works in English

Frequently asked questions

How is beauty salon booking software different from a simple calendar?

It knows what each treatment needs. A facial books an esthetician and a room together, and preparation and follow-up minutes keep the next booking from starting in a room that is not ready.

Can one esthetician work in two rooms on different days?

Yes. Rooms and people are separate resources, each with its own week. Treatments are offered when the right combination is free.

Can my estheticians see salon bookings on their phones?

On Enterprise, each staff member gets a private calendar link to subscribe to on her phone. It shows her confirmed treatments, and canceled ones drop out. The other direction works on every plan: busy times from her own calendar block your booking page.

Can a client cancel a facial herself instead of just not turning up?

Yes, from her reminder email. On Professional or Enterprise, with email notifications switched on and the Appointment Reminder automation active, she gets an email before the treatment with a button to cancel or reschedule. The change lands in your calendar, and the room is free for someone else. Reminders are emails; Service Manager does not send text messages.

Do clients need an account to book?

No. They pick a treatment and a time, enter their details and tick your terms. People who book this way land in your contacts, and you can turn them into full customers.

Which plan do I need for rooms and estheticians?

Rooms and estheticians as resources need Professional or higher; staff records, roles and shifts are part of Enterprise. Every plan is priced per workspace.

Can I give each treatment a description in two languages?

Yes. Turn on the languages you serve and every treatment, category and email gets its own tab per language. Clients switch the page with the language menu, and prices follow the local format.

What does the client see after booking?

A confirmation with the treatment, date, time, booking number and total, and a button to book another appointment. Your confirmation email follows in the language they booked in.

Ready when you are

Set it up in your own workspace and see how it works with your data.

  • Cancel anytime
  • No long-term contract
  • 14 days free