Service Manager

Nail salon booking software that keeps gel, pedicure and refills on time

Clients pick a gel manicure or a pedicure on your page and see only times your technicians and desks can really take. Sanitizing and drying time is built in, so the next set starts on time.

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Nail salon booking software that keeps gel, pedicure and refills on time

What it looks like in practice

  1. Monday, 9:00: desks wiped, day full

    Overnight, two gel refills and a pedicure came in through your page. They sit in Awaiting confirmation, and you confirm each one before the first client takes a seat.

  2. Tuesday: a client wants nails and toes together

    You book the manicure and the pedicure back to back in the four-step booking. Each one already carries its own minutes, so the afternoon adds up without a calculator.

  3. Wednesday, 11:00: a refill moves itself

    A client's gel refill is at 16:00. Her reminder email reached her five hours ahead, and she is stuck at work. She taps the button in it, picks Friday instead, and the 16:00 desk is back on your page while someone else can still take it.

  4. Friday, 17:30: the last set of the week

    The pedicure chair is the only one with a foot bath. Because the pedicure names it as its resource, nobody could book two pedicures at the same time.

Nail salon booking software earns its keep when a gel full set, a quick polish change and a pedicure all sit in the same afternoon without crashing into each other. In Service Manager each treatment carries its length, with extra minutes before it to sanitize tools and after it for drying and wiping down the desk. Clients see your nail services by category on your own booking page, with price and duration next to each, and pick a time that is genuinely free.

The Health & Beauty template already holds nail services, the Nail Technician type and a Station type for desks and pedicure chairs. You keep what you offer, set your prices and hours, and add your house rules: the cancellation policy and your terms appear on the booking page, and clients tick them before they book. From Professional, the Appointment Reminder in the template emails each client before her set, at hours you choose, as long as email notifications are switched on. A client who has to drop a full set uses the button in that reminder to cancel or reschedule, which gives you the desk back instead of a gap you only notice when nobody sits down. If you serve tourists or neighbors who speak another language, turn on more of the sixteen booking page languages. Work out a fair price for a full set with the service hourly rate calculator.

What you get

  • Drying time that counts

    Add follow-up minutes after gel or a pedicure, and preparation before. The calendar blocks the full time, not just the painting. A polish change stays short, a full set gets its curing time.

  • Desks and pedicure chairs

    Add each desk and the pedicure chair as a resource. A service that needs the foot bath can only be booked when it is free. A desk renter can connect her own calendar, so appointments she takes elsewhere block her desk here too.

  • One week per technician

    Each technician gets her own weekly hours, a split day if she wants one, and personal breaks. The booking page offers her times and nobody else's. Two technicians can never be booked onto one desk at the same time.

  • Restock before you run out

    Set a Product Restock automation for gel, tips and remover. It sits on your list with a schedule and a next run date.

  • House rules up front

    Write your cancellation policy and terms once per language. Clients see them on the page and tick them before the booking goes through.

  • A cleaning block every week

    Save a weekly template with deep-clean or delivery blocks, then roll it out over the coming weeks. The blocks sit between appointments in the calendar. Blocks you placed by hand stay where they are.

See a nail week before you commit

Pick Health & Beauty, keep the nail services, add your desks and technicians and look at the week your page would offer.

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What one gel full set blocks

An example only: enter your own minutes and the service editor shows the total. The service time estimator helps you set realistic lengths.

Calculate it for your event

Sanitizing tools and desk before
10 minutes, set as preparation
Full set with gel
75 minutes, the service length
Curing and drying after
10 minutes, set as follow-up
Gap to the next client
10 minutes, the Health & Beauty buffer

How to get started

  1. Set up your nail salon booking software

    Open Service Manager, choose Health & Beauty and keep the nail services. Add what your menu has on top, such as refills or nail art.

  2. Add desks, the pedicure chair and technicians

    Create a resource for every desk and the pedicure chair, then each technician's weekly hours. Name the resources each service needs.

  3. Set your rules

    Add a cancellation policy, terms and privacy text, a minimum notice and how many days ahead clients may book.

  4. Publish and share

    Choose a template and your colors, use the studio's name as the short link, and put it on your Instagram profile and the card you hand out at the till.

Pricing

Service Manager starts at a fixed monthly price (see pricing) for your nail salon's workspace, however many technicians and desks you have. Desks, the pedicure chair and technicians become resources from Professional, which also runs automations such as Product Restock and the reminder email clients get before their set. Staff records and shifts arrive with Enterprise. Calendar sync for a technician's outside appointments comes with every plan.

Try it for fourteen days; there is no minimum term.

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Is it the right fit?

A good fit if

  • Nail salons and nail bars with several desks and a pedicure chair
  • Studios with desk renters who keep their own hours and their own calendars
  • Salons with many short treatments and a few long ones in the same day
  • Owners who want clients to accept the cancellation policy before they book
  • Studios that lose long gel sets to clients who simply forget, and want them reminded by email

Not the right fit if

  • Salons where clients expect to choose their technician by name: the booking page does not offer that today
  • Studios that want to remind clients by SMS; Service Manager reminds them by email only
  • Salons that need retail sales, a till or stock counting; restock reminders do not count stock
  • Studios whose technicians need the back office in their own language; the app itself is English, the booking page is not

Frequently asked questions

What makes good nail salon booking software for a small studio?

It knows how long each set takes, including drying, and only offers times a technician and a desk can take. Service Manager does that from your services, hours and resources.

Can a pedicure only be booked when the foot bath chair is free?

Yes. Make the pedicure chair a resource and name it on the pedicure service. Two pedicures can then never land at the same time.

How do refills and new sets get different lengths?

Create them as separate services, each with its own duration, preparation and follow-up minutes. Clients see the duration next to the price.

Do clients get a reminder before a gel set?

They get an email, not a text. With email notifications on, the Appointment Reminder automation from Health & Beauty goes out at the hours you enter, perhaps the day before and once more in the morning; each send point fires once per booking. Automations come with Professional and Enterprise. A client who cannot come cancels or reschedules from the button in that email.

Do clients have to agree to my cancellation policy?

Your policy is linked on the booking page. When you turn on your terms and privacy text, clients must tick both before they can book.

Is there a fee for every technician?

No. The salon pays one price per workspace, whatever the size of the team. Resources and automations are part of Professional and Enterprise, staff accounts of Enterprise.

Can clients book a manicure and a pedicure in one visit?

Book them as two appointments back to back, each with its own length and drying time. In the calendar they sit next to each other, and the client sees both with times and prices.

A desk renter also works in another studio. Will we double-book her?

Not if her other bookings sit in a calendar that offers an iCal link. Connect it for her under Calendar sync, and those times leave your page, usually within fifteen minutes. If the other studio's feed stops answering, her last known busy times stay blocked and the status shows since when it is unreachable.

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Ready when you are

Set it up in your own workspace and see how it works with your data.

Start 14-day free trial
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  • No long-term contract
  • 14 days free