Service Manager

Hair salon booking software that gives a color the time it needs

Clients book a cut, a color or a blow-dry on your own page, day or night. Every service blocks exactly the minutes it takes, so the chair is ready and the next client is not left waiting in reception.

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Hair salon booking software that gives a color the time it needs

What it looks like in practice

  1. Monday, closed: the week fills itself

    While the salon is dark, clients book cuts and root touch-ups on your page. With auto-confirm off, each request waits under Awaiting confirmation, and on Tuesday you clear the list with one click per booking before the first coffee.

  2. Tuesday, 11:00: a walk-in wants a fringe trim

    You open the four-step booking, pick the next free slot, type the walk-in's name and confirm. The time vanishes from your online page in the same moment, so nobody books over it.

  3. Thursday: a full color cancels

    The two-hour color drops out. You cancel the appointment, add a short reason and leave the switch on that sends your cancellation email, written in the language the client booked in.

  4. Saturday: three stylists, four chairs

    Every cut needs a stylist and a chair. Because each service names both, the page only offers a time when stylist and chair are open together, and the busiest morning of the week runs without double bookings.

Hair salon booking software has one job that a paper book never does well: it has to know that a full head of color takes longer than a gents' cut, and keep both apart. Service Manager gives every service its own length, plus minutes before for mixing and after for the blow-dry and sweeping up. The editor says it in plain words, for example that one booking blocks ninety minutes of the schedule plus a ten-minute gap. Your online booking page only shows times that really fit, from your opening hours, each stylist's week and the chairs you have.

You start from the Health & Beauty template, which already brings hair services, the label Stylist instead of Resource and Client instead of Customer, and a ten-minute buffer. Untick what you do not offer, add your prices and your page is ready. Clients see your services grouped by category, can switch between sixteen languages and get emails in the language they booked in. The template also brings an Appointment Reminder: on Professional and Enterprise, once email notifications are on, each client gets an email at the hours you pick before her chair time, say a day ahead and again that morning. If her root touch-up no longer suits her, the button in that email lets her cancel or move it herself, so you see a free slot you can still sell instead of an empty chair at four o'clock. A stylist who keeps her school runs and dentist visits in her phone calendar can connect it, and those hours quietly drop off your page. To work out how many appointments a day your chairs can carry, try the appointment slot calculator, and see the whole app on the Service Manager page. Salons that sell several services in one visit can read how multi-service salon booking works.

What you get

  • Color time and cut time, kept apart

    Set minutes before, during and after each service, plus a buffer to the next client. A balayage and a quick trim never overlap again.

  • Every stylist on their own week

    Give each stylist a weekly schedule with split shifts and personal breaks. Late Thursdays for one, Saturday mornings for another, and the page follows. If she keeps private appointments in her own calendar, connect its iCal address and those hours stop showing online too.

  • Chairs and basins as resources

    Add chairs or wash stations as resources and name what each service needs. Times are only offered when the stylist and the chair are free together.

  • Price on consultation

    List a color correction without a price and talk it through in the chair. Everything else shows its price and duration on the page.

  • A page in your salon's look

    Pick one of eight templates, set your colors and font, and use a short link with your salon's name. You can hide the KIMISUITE line at the bottom.

  • Reminders that keep the chair full

    Every client hears from the salon before her cut or color, at the points you set, such as 24 and 5 hours ahead. Running late on life, she moves the appointment from the button in the email. Anyone who still misses it is one click on No Show, and the dashboard shows your no-show rate for today, seven or thirty days.

Set up a salon week in one sitting

Choose Health & Beauty, keep the hair services you offer, add your stylists' hours and chairs, and open your booking page to the first client of the day.

See how it worksSee all plans

What one color appointment blocks

An example, not a rule: enter your own minutes per service and the editor shows the total. The appointment slot calculator turns that into appointments per chair and day.

Calculate it for your event

Mixing and gowning before
15 minutes, set as preparation
Application and processing
90 minutes, the service length
Blow-dry and clean-up after
20 minutes, set as follow-up
Gap to the next client
10 minutes, the Health & Beauty buffer

How to get started

  1. Start your hair salon booking software from Health & Beauty

    Open Service Manager in your KIMISUITE workspace and choose Health & Beauty. Keep the cuts, colors and blow-dries you offer and untick the rest.

  2. Add stylists, chairs and hours

    Set your opening hours and breaks, then each stylist's week and the chairs or stations they work at. Set a minimum notice so nobody books ten minutes ahead.

  3. Write your salon rules

    Add your cancellation policy, terms and privacy text in each language you serve. Clients tick them before they book. Then switch on email notifications, so confirmations and the reminder before each visit go out.

  4. Pick a template and share

    Choose a template and your colors, set a short link and put it in your profile, on the mirror stickers and in your messages to regulars.

Pricing

Service Manager starts at a fixed monthly price (see pricing) for the whole salon, not per stylist and not per chair. To book stylists and chairs as resources and to run automations such as the reminder email before every appointment, choose Professional or Enterprise. Enterprise adds staff records, shifts and the staff portal, and gives each stylist a private calendar link for her phone. Reading busy times from outside calendars is part of every plan.

Try the whole salon setup for fourteen days, with no minimum term after that.

See all plans

Is it the right fit?

A good fit if

  • Owner-run hair salons with one or two stylists that want clients to book online at any hour
  • Salons where colors, cuts and blow-dries need very different lengths of time
  • Salons with stylists who work different days or split shifts
  • Owners who want a clean booking page in their own colors without building a website

Not the right fit if

  • Salons whose regulars book with a named stylist: clients cannot choose their stylist on the booking page
  • Salons whose clients only answer text messages: reminders go out by email, there is no SMS or WhatsApp
  • Salons that want a color formula card and visit history on every client record
  • Salons looking for a till, retail stock counting or commission payroll in the same tool
  • Teams who need the app's own screens in a language other than English; the booking page speaks sixteen

Frequently asked questions

What should hair salon booking software handle in a busy salon?

Different lengths per service, each stylist's hours, the chairs you have and a page clients can book on at night. Service Manager covers all four and keeps walk-ins and phone bookings in the same calendar.

How do I stop a long color from running into the next cut?

Give the color its preparation and follow-up minutes and keep a buffer between clients. Each booking then blocks the full time, and the page simply does not offer the overlapping slot.

Can I list a color correction without a price?

Yes. Turn off Show price on the color correction. Clients still see its name, description and length, and you agree the price in the chair.

What about walk-ins and clients who phone?

Book them yourself in four steps: service, time, client, confirm. For a walk-in a name is enough, and the time is gone from the online page at once. A minimum notice, for example two hours, keeps online clients from booking the chair you are about to give a walk-in.

Do I pay for every stylist I add?

No. One monthly price covers the salon workspace, however many stylists you add. Booking stylists and chairs as resources takes Professional or Enterprise; named staff accounts come with Enterprise.

Will my clients get a reminder before their appointment?

Yes, by email. The Health & Beauty template sets up an Appointment Reminder automation, part of Professional and Enterprise; switch on email notifications and it runs. You choose the hours before the start, for example 24 and 5, and each one is sent once. The email carries a button to cancel or reschedule, so a client who cannot make her color tells you in time instead of leaving the chair empty.

Can my booking page speak my clients' languages?

Yes. Turn on any of sixteen languages and give each service a name and description per language. The page switches everything, including currency format.

Can a stylist's own calendar block online bookings?

Yes. Paste the iCal address of the calendar she already uses into Calendar sync, for her as a resource or for the whole salon. A parents' evening or a dentist visit there then blocks the matching times on your booking page, usually within fifteen minutes. It works one way: Service Manager reads her busy times and does not write salon bookings into her calendar.

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Ready when you are

Set it up in your own workspace and see how it works with your data.

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