Where do guests enter the code?

On the checkout page, just above the total, under Have a coupon code. Or they follow a link that carries the code, and it is applied for them.

Yes. Set a booking period, stay dates, rooms, a minimum number of nights, the total uses and the uses per guest email. For a code that may be used only once, set the total uses to one.

Do coupons work on OTA bookings?

No. Coupons are for bookings on your own website: the booking page, the landing page and the Booking Hub widgets. That makes them one more reason to book direct.

What if a guest also gets a payment-method discount?

The coupon comes first, on the whole booking, and the payment-method discount applies to what is left. The payment provider charges exactly the final total.

Who can see and manage the codes?

Everyone whose role may manage the Booking Hub general settings. Everyone who can see a booking sees which coupon it used.

Part of Booking Hub

Coupon codes for direct bookings

Discount codes that bring guests to your own site

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Give your newsletter readers a code, thank a regular guest with a personal voucher or run a campaign with a partner. Guests type the code at checkout or arrive with it in a link, and the discount appears as its own line on the booking, before any payment-method discount.

You decide what a code may do: a percentage or a fixed amount, the days it can be booked, the stay dates, the rooms, a minimum number of nights and how often it can be used. Generate creates a random code that is hard to guess, and a code that guests have used stays on their bookings when you retire it.

Key Benefits

Campaign codes for many guests and personal codes for one, as a percentage or a fixed amount

Codes travel in a link from your landing page or any Booking Hub widget to the checkout

Limits on booking dates, stay dates, rooms, nights and uses keep every code in your hands

The coupon is its own line on the booking, the receipt and the CRM invoice

Campaign and personal codes

One code for many guests, or one for one guest

A campaign code serves everyone you send it to; a personal code serves one guest once. Both take a percentage or a fixed amount off the whole booking, and Generate creates a random eight-character code that cannot be misread.

Coupon links

The code travels with the guest to checkout

Add the code to the address of your landing page or of any page with a Booking Hub widget. The guest follows the link, and the coupon is applied at checkout without typing anything.

Rules for every code

Dates, rooms, nights and uses, set once

Limit a code to a booking period, to stay dates, to chosen rooms or to a minimum number of nights, and cap how often it can be used in total or per guest email. Pause a code with one switch and switch it back on when the next campaign starts.

Use Cases

A newsletter in October

Your newsletter carries a link with the code AUTUMN15. Readers land on your booking page, the code is already applied, and the total drops by 15 percent at checkout.

A voucher for a regular guest

You press Generate, set the total uses to one and send the code by email. Your guest redeems it on the next stay, and nobody else can use it after that.

A quiet week to fill

You create a code that is valid only for stays in that week and for two nights or more. It fills the gap without touching your prices for the rest of the year.

FAQ

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