More Control and Automation for Hotel Operations
In January 2026, KIMISUITE introduces several key improvements to the Booking Hub, focusing on automation, operational efficiency, and better guest interaction. The goal is simple: reduce manual work while increasing control and revenue opportunities.
Cleaning Service Management for Structured Housekeeping
The new cleaning service management feature allows hotels to organize and monitor housekeeping processes in a structured and transparent way.
- Assign cleaning tasks to staff members
- Allow flexible task pickup by employees
- Report maintenance issues directly from rooms
- Mark rooms as out of service when needed
- Synchronize availability automatically across booking channels
This reduces internal communication effort and ensures that room status is always accurate across all systems.
Guest Offers and Invoicing Directly from the Booking System
Hotels can now create and manage guest offers directly within the Booking Hub. This is particularly useful for group bookings, agencies, and direct inquiries.
- Create offers based on available rooms
- Send offers via a unique link
- Allow guests to accept and pay online
- Automatically convert accepted offers into bookings
During the offer period, the selected rooms are temporarily reserved, preventing double bookings and ensuring availability.
This feature connects sales and booking processes in one workflow and improves conversion rates for direct inquiries.
Flexible and Transparent Cancellation Management
The updated cancellation management system provides both guests and hotel operators with more flexibility and clarity.
- Guests can access bookings using a unique code
- Self-service cancellations can be enabled or disabled
- Cancellation policies can be applied dynamically
- Full control remains with the property management
This reduces administrative overhead while improving the guest experience.
Summary: A More Connected Booking Hub
With these updates, the Booking Hub evolves beyond a traditional booking system. It becomes a central operational tool that connects housekeeping, sales, and guest management in a single environment.
Hotels benefit from fewer manual processes, better data consistency, and more efficient daily operations.
Get Started
You can explore all new features with a 14-day free trial on KIMISUITE.