New Apps, Guest Communication, and Platform Improvements
Introduction of New Applications
KIMISUITE continues to expand its ecosystem with the launch of two new applications designed to improve digital presence and customer interaction.
QR Code Generator
The QR Code Generator enables businesses to quickly create and manage QR codes for various use cases.
- Generate QR codes for menus, bookings, and services
- Use across websites, print materials, and on-site touchpoints
- Simplify customer access to digital services
This is especially useful for hospitality, restaurants, and service-based businesses.
Digital Business Card
The Digital Business Card app allows users to share their contact information in a modern and accessible way.
- Create and manage digital profiles
- Share contact details via link or QR code
- Provide a consistent and professional digital presence
This replaces traditional business cards with a more flexible and trackable solution.
Booking Hub: Guest Self-Service and Communication
Several important improvements have been introduced in the Booking Hub to enhance the guest experience and reduce operational workload.
Booking Overview Access for Guests
Guests now receive a link in their booking confirmation email that allows them to access their booking details at any time.
- View booking status and details
- Access information independently without contacting the hotel
- Improve transparency and guest satisfaction
Hotels can also embed this booking check directly on their website, giving guests a central place to manage their reservations.
Integrated Messaging System
A new messaging system has been added to the Booking Hub, enabling direct communication between guests and hotels after a booking is made.
- Fast and direct communication
- Centralized conversation history
- Improved coordination between guests and staff
This reduces reliance on external communication tools and keeps all interactions within the system.
CRM Business Hub: AI-Powered Support Center
The CRM Business Hub now includes AI integration within the support center to improve ticket handling.
- Automated responses to support requests
- Faster processing of tickets
- Increased efficiency in customer support workflows
This allows businesses to handle a higher volume of requests while maintaining response quality.
Improvements to Widget Creator
The widget creator has been enhanced to simplify the creation and integration of widgets across websites.
- Easier configuration of widgets
- Faster deployment via copy and paste
- Compatibility with any website
Businesses can now quickly embed booking widgets, room offers, table reservations, or vehicle listings without complex setup.
App Store Usability Enhancements
The KIMISUITE App Store has been updated to improve usability and accessibility.
- Simplified process for adding new apps
- Easier management of extensions and features
- Improved navigation and clarity
This makes it more straightforward for users to expand their system and activate new functionality.
Summary
April 2026 focuses on improving usability, communication, and platform flexibility. With new applications, enhanced guest interaction, and AI-supported workflows, KIMISUITE continues to strengthen its position as a fully integrated business platform.
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All updates are available within the platform. You can explore the latest features and applications with a 14-day free trial.