One Platform for Your Whole Restaurant

Running a 30-to-100-cover restaurant means wearing every hat at once: floor manager, kitchen coordinator, online order dispatcher, compliance officer and accountant — sometimes all before the dinner service even starts. Most operators end up stitching together Toast for POS, OpenTable or SevenRooms for reservations, Lieferando or UberEats for delivery, Mailchimp for guest loyalty, and a spreadsheet for staff schedules. The result is five dashboards, five monthly invoices, five points of failure, and roughly five to eight hours every week reconciling data that should never have been separated in the first place.

KIMISUITE Gastro POS Hub is built to close that gap. It is a single restaurant management platform — EU-hosted, GDPR-default, available in 16 languages — that handles your point of sale, table reservations, kitchen display, online ordering, guest records and TSE-compliant fiscal reporting under one workspace subscription. No commission on direct orders. No per-terminal licence fee. No German-localisation tier to unlock DSFinV-K export. Everything your restaurant needs to run the floor, the kitchen and the back office is in one place, from the moment the first guest walks in to the moment you close the till.

The fragmented-tool tax is real. A typical 60-cover restaurant today pays: Toast POS at roughly USD 69/month plus processing fees; OpenTable Pro at USD 449/month plus USD 1.50 per online reservation; Lieferando commissions around 28% on delivery orders — which amounts to approximately EUR 2,000/month on a EUR 7,000 delivery volume; Mailchimp for loyalty at EUR 25/month; and a TSE-module surcharge on top. In practice, that stack costs about EUR 2,600/month with commission tax. KIMISUITE Gastro POS Hub bundles POS, reservations, online ordering, kitchen display, TSE / DSFinV-K compliance and an EU-hosted guest record on a single workspace tier — and commission-free direct online ordering runs through your own website, keeping every euro of margin where it belongs.

The platform is designed around the operational reality of independent and small-group restaurants, not the requirements of US chain rollouts. Compliance — KassenSichV, TSE certification, DSFinV-K export, GoBD-ready audit logs — ships as a standard feature, not a paywall. Your floor plan and your kitchen display share the same live data layer, so a table update in the dining room appears on the kitchen screen in real time, without a second app or a second tablet. When a guest books online, the reservation drops directly into the same system your servers use at the host stand. When that same guest orders delivery from your website, the ticket goes straight to the kitchen display — no third-party relay, no commission deducted.

KIMISUITE Gastro POS Hub is structured around the three operational loops every restaurant runs simultaneously: front-of-house service, kitchen production and back-office administration. Each loop shares the same database, so information flows in one direction — forward — rather than being manually reconciled across disconnected tools at the end of each shift.

Front-of-house: The interactive floor plan shows every table's status — seated, ordered, awaiting payment — and updates the moment a server touches the POS screen. Reservation arrivals from your booking widget or phone entries populate the same floor plan automatically. Walk-ins can be seated directly from the plan view. The guest profile attached to each reservation carries dietary notes, visit history and loyalty points, visible to whoever is hosting that evening without switching screens.

Kitchen production: Every order — dine-in, takeaway and direct web order — reaches the Kitchen Display System over the same connection. Course sequencing, fire times and void alerts appear on the kitchen screen the instant the server confirms the order. There is no paper docket to lose, no verbal relay to misinterpret, and no separate KDS tablet running a disconnected app. When the kitchen marks a course ready, the server's device shows a notification. Average ticket times become reportable data rather than guesswork.

Back-office administration: End-of-day Z-reports, DSFinV-K-compliant fiscal exports, staff clock-in logs and inventory movement reports are generated from the same transaction data that powered the POS all evening. The TSE module operates natively — there is no separate certification process to manage per property, and no additional monthly charge for the GoBD-compliant audit trail. VAT breakdowns, split-payment records and tip declarations are structured to match German and EU fiscal requirements out of the box.

Commission-free direct ordering works through a branded ordering page hosted under your own domain. Guests who find you on Google, Instagram or a local food guide can place pickup or delivery orders without touching Lieferando or UberEats. You receive 100% of the order value. The ticket travels to the KDS the same way a dine-in order does. Over a delivery volume of EUR 7,000/month, eliminating a 28% commission saves roughly EUR 1,960 every month — EUR 23,520 over a year — money that stays in the restaurant rather than subsidising a platform's logistics network.

Workspace pricing means one subscription covers your entire location: unlimited POS terminals, unlimited staff accounts, the reservation widget, the kitchen display licence and the compliance module. As your operation grows — a second terminal at the bar, a self-service kiosk at the counter — the price does not grow with it.