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Loyalty Programme

Points, tiers, rewards — one customer balance across every branch.

Customers earn points on every visit, redeem them at any branch under the same restaurant, climb tiers that unlock perks. The loyalty balance lives at the restaurant level — earn at the airport branch, redeem at the downtown branch.

Configure points-per-euro, tier thresholds, reward catalogue and time-limited campaigns from the loyalty admin. The waiter sees the customer's loyalty status when the table is opened, so they can offer the right reward in person — not via an email blast a week later.

(Business plan and above; Loyalty PRO extension adds tiered automation, advanced campaigns and cross-branch reward routing.)

Key Benefits

1

One customer balance across every branch under the restaurant

2

Tiers with perks unlocked at thresholds (silver, gold, platinum)

3

Waiter sees loyalty status at table open — personal service, not generic

4

Time-limited campaigns and reward catalogue managed from one screen

Use Cases

Coffee chain with three locations

Customer earns a free coffee after the tenth visit — works at any of the three locations, balance stored centrally.

Bar with regulars

Tier-unlocked perks — VIP regulars skip the door queue once they hit gold status.

Restaurant group with multiple brands

Each brand has its own loyalty wallet — but shared at the workspace level for cross-brand reporting.

FAQ

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Point of sale, kitchen tickets, tables, inventory, deliveries and reporting — one app for the whole restaurant.