1. Scope and Provider
These General Terms and Conditions ("Terms") govern the use of services provided by:
KIMISUITE AB
Masugnsvägen 5, 34395 Älmhult, Sweden
Organization Number: 559484-8219
Email: [email protected]
By accessing or using our services, you agree to be bound by these Terms.
2. Services Description
KIMISUITE provides a digital business platform offering:
- Website management tools
- Customer relationship management (CRM)
- Booking and scheduling systems
- Invoicing and billing solutions
- Business automation workflows
- AI-powered analytics and insights
3. Account Registration
3.1 Eligibility
To use our services, you must:
- Be at least 18 years old
- Have the legal capacity to enter into binding agreements
- Provide accurate and complete registration information
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
4. Subscription and Payments
4.1 Subscription Plans
- Services are offered on a subscription basis
- Pricing and features vary by plan
- All prices are exclusive of applicable taxes unless stated otherwise
4.2 Billing
- Subscriptions are billed in advance
- Payment is due upon invoice receipt
- We accept major credit cards and bank transfers
4.3 Refunds
- A 14-day free trial is available for new users
- Refunds may be provided at our discretion
- No refunds for partial subscription periods
5. User Obligations
You agree to:
- Use the services only for lawful purposes
- Not violate any applicable laws or regulations
- Not infringe on the rights of others
- Not attempt to gain unauthorized access to our systems
- Not transmit malicious code or interfere with service operation
6. Intellectual Property
6.1 Our Rights
All content, features, and functionality of our services are owned by KIMISUITE AB and protected by international copyright, trademark, and other intellectual property laws.
6.2 Your Content
You retain ownership of content you create using our services. By uploading content, you grant us a license to use, store, and display it as necessary to provide the services.
7. Data Protection
We process personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR. For details, please review our Privacy Policy.
8. Availability and Support
8.1 Service Availability
- We strive for 99.9% uptime
- Scheduled maintenance will be announced in advance
- We are not liable for interruptions beyond our control
8.2 Support
- Support is available via email at [email protected]
- Response times vary by subscription plan
- Premium support options are available
9. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim
- We do not guarantee uninterrupted or error-free service
10. Termination
10.1 By You
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
10.2 By Us
We may suspend or terminate your account if you:
- Violate these Terms
- Fail to pay outstanding fees
- Engage in fraudulent or illegal activity
11. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through our services. Continued use after changes constitutes acceptance.
12. Governing Law and Jurisdiction
These Terms are governed by Swedish law. Any disputes shall be resolved by the courts of Sweden.
13. Contact
For questions about these Terms, please contact:
KIMISUITE AB
Masugnsvägen 5, 34395 Älmhult, Sweden
Email: [email protected]
Last Updated: February 2025