How to Choose the Right IT Company for Your Business – What Hotels and Restaurants Must Watch Out For
If you're a hotel, apartment business, or restaurant owner who's been misled by an IT company before, you know how painful it is to lose time, money, and trust. Choosing a new partner after a bad experience can be risky — but with the right steps, you can protect your business from another disappointment.
Whether you're in hospitality or any other industry, here’s a practical checklist to follow before signing a single contract.
1. Check if the IT company has a proper website
Every serious IT company should have its own website on a custom domain. If they only share a Facebook or Instagram profile, that’s a red flag.
A real website shows professionalism, structure, and commitment. It’s the first indicator that you’re dealing with a legitimate business.
2. Analyze the website carefully
Don’t stop at checking if a site exists — look deeper:
- Is the content clear and professionally written?
- Are there demos, screenshots, or real project images?
- Can you quickly understand what exactly they’re offering?
If the site is vague, full of buzzwords, or looks like a generic template, the product might be too.
3. Look for legal and user information in the footer
A trustworthy company always provides legal transparency. Scroll to the bottom of their website and look for:
✅ Terms and Conditions
✅ Privacy Policy
✅ Company Info / Impressum – business name, registration number, address
✅ Tutorials or product guides
✅ FAQ (Frequently Asked Questions)
✅ Contact form or direct email/phone
✅ Support Center or Live Chat
If these are missing — or the links don’t work — it’s a warning sign. A serious IT company helps clients before and after the sale.
4. Ask for references and verify real projects
Any experienced IT company should proudly show:
- Client names or logos
- Live links to projects they’ve built
- Case studies or testimonials
If not available publicly, don’t hesitate to contact them and ask for 2–3 real websites or systems they’ve developed. Then:
- Visit those websites
- Check the footer — many sites include “Developed by [IT company name]”
- See if the company claims authorship of that work
No references = no trust.
5. Be cautious with contracts
If an IT provider pushes you to sign a long-term, binding contract before delivering anything — think twice.
Before agreeing to anything, insist that the contract includes:
- A clear deadline for delivery (e.g. within 30 days)
- Detailed project scope and phases
- A clause stating what happens if they fail to deliver on time
Never sign open-ended deals without timelines or measurable obligations.
✅ What a trustworthy IT company website should include
| Element | Why it matters |
|---|---|
| Demos or video walkthroughs | Lets you see what you're actually buying |
| Clear service descriptions | Shows that they understand your business needs |
| Transparent pricing or offer | No “everything depends” – just honest options |
| FAQ and tutorials | Helps you understand and use the product properly |
| Direct contact and support | Critical for ongoing success and problem solving |
| Legal documents and company info | Builds trust and confirms legitimacy |
🔚 Conclusion
Choosing an IT company is not just a technical decision — it’s a business-critical choice. If you've already experienced dishonesty or delay, make sure it never happens again.
Check everything. Ask for proof. Read carefully. And never sign a deal without a delivery date.
Trust is built through transparency – not promises.